Refund and Cancellation Policy

Refund and Cancellation Policy – SnapHubb

At SnapHubb, we are committed to delivering a secure and satisfying experience for both our subscribers and content creators. As an adult streaming platform operated by ONBOSS DIGITAL, we take pride in offering premium content through a subscription-based model. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations.

1. Subscription Cancellations

You may cancel your subscription to SnapHubb at any time. Upon cancellation:

  • Continued Access: You will retain access to your subscribed content until the end of your current billing cycle. There will be no disruption of service during this period.

  • No Refund for Partial Periods: We do not offer partial or prorated refunds for unused time within a subscription period.

  • How to Cancel: You can cancel your subscription through your account settings on the SnapHubb platform. If you experience any issues, please contact our support team at:
    📧 support@snaphubb.com

2. Refund Eligibility

Refunds may be considered under the following conditions:

  • Accidental or Duplicate Billing: If you were charged more than once or were incorrectly billed due to a technical issue.

  • Unauthorized Transactions: If your account was accessed without your permission and used to make a purchase. In such cases, you must report the transaction within 7 days of the charge to be eligible for a refund.

Non-Refundable Situations:

We do not issue refunds under the following circumstances:

  • Change of Mind: Deciding not to continue using the platform after purchasing a subscription is not grounds for a refund.

  • Dissatisfaction with Content: Refunds will not be issued solely based on content preference unless the service was technically defective or grossly misrepresented.

  • Inactivity: Not using the platform after subscribing does not entitle the user to a refund.

3. Refund Process

If you meet the criteria for a refund:

  • Contact Support: Send an email to 📧 support@snaphubb.com with the following information:

    • Your registered email address.

    • Plan name and payment date.

    • Detailed reason for your refund request.

  • Verification: Our team will assess your case and may request additional information.

  • Processing Time: Approved refunds will be processed within 7–10 business days and credited to the original payment method used.

4. Free Trials

SnapHubb may offer free trials for selected plans. If you do not wish to continue with a paid subscription, you must cancel before the trial ends to avoid being charged. No refunds will be issued for failing to cancel before the end of the free trial period.

5. Policy Updates

SnapHubb reserves the right to update this policy at any time. Any material changes will be communicated via email or in-app notification. Continued use of the platform after updates constitutes acceptance of the revised policy.

6. Contact Us

For questions or support regarding refunds or cancellations, please contact:

📧 Email: support@snaphubb.com
🌐 Website: www.snaphubb.com

We value your experience and will do our best to resolve your concerns promptly.